Airlines "shall not" refuse to fly a person with disability and take a doctor’s opinion, said India’s aviation on Friday in amended rules issued almost a week after it fined low-cost carrier IndiGo Rs 5 lakh for not allowing a boy with special needs to board a flight from Ranchi.
An airline that regards a specially abled passenger's health must consult a doctor at the airport and take an "appropriate call" on boarding, said on Friday the draft rules issued by the Directorate General of Civil Aviation (DGCA).
IndiGo, on May 9, said a boy was denied permission to board the Ranchi-Hyderabad