Amazon is falling behind its rival Flipkart in India as it faces an unfavourable regulatory environment and challenges in spreading to smaller cities, says a report by US-based research group Bernstein.
India is a prized market for global internet companies, but challenging to unlock.
“Who can forget Jeff Bezos’ 2014 visit standing on top of a colourful lorry announcing a $2-billion investment? But nearly a decade later, Amazon India’s report card is decidedly mixed,” the report says, referring to the global e-commerce giant’s American founder.
India is one of Amazon's biggest overseas markets and also one of its fastest-growing with a best-in-class customer